Social Media Principle
Zinple Info Solutions Private Limited Social Media Principles
Introduction
Zinple Info Solutions Private Limited uses social media platforms such as Twitter, LinkedIn and YouTube as a tool to communicate quickly, clearly and in an engaging manner to those interested in the work of Zinple Info Solutions Private Limited . This document outlines the principles relating to Zinple Info Solutions Private Limited conduct on social media, which is not exhaustive due to the rapid pace of social media and modern technology. Content posted by Zinple Info Solutions Private Limited on these channels includes, but is not limited to:
- Links to Zinple Info Solutions Private Limited published news releases, latest updates and developments, job vacancies, videos, publications and other approved, publicly available Zinple Info Solutions Private Limited material.
- Links to relevant information produced and published elsewhere (work of other competitors, partners, stakeholders, researchers, news organisations and others). This can include videos, news items, and sharing of content from other users.
Social media content (tweets, posts etc.) should not be considered as the authoritative source of new policy or guidance from Zinple Info Solutions Private Limited . Any change in Zinple Info Solutions Private Limited policy will be communicated through more traditional channels such as formal publications, the Zinple Info Solutions Private Limited website, Update Newsletters and media releases.
Complaints, Feedback & Requests
Zinple Info Solutions Private Limited encourages those who wish to make a complaint, provide feedback or request information to follow traditional channels, such as telephone or email, to ensure a comprehensive and prompt response. The relevant contact details can be found on the Zinple Info Solutions Private Limited website
info@zinplemail.com
This also applies to media requests.
- Engagement
- Content Sharing
Zinple Info Solutions Private Limited may share content, such news and links, that is considered relevant and/or of interest to those who follow Zinple Info Solutions Private Limited . Repeated Tweets (RTs) or any content that Zinple Info Solutions Private Limited shares does not imply Zinple Info Solutions Private Limited endorsement of any specific organisation, product, or service.
Following
Zinple Info Solutions Private Limited follows accounts on social media platforms that are considered relevant to its work. This could include companies, other commercial enterprises (and/or their employees) who comment on, or are associated with similar services provided by Zinple Info Solutions Private Limited . Zinple Info Solutions Private Limited ’ decision to follow a particular user/account does not imply endorsement of any specific individual, organisation, product, or service. Zinple Info Solutions Private Limited will endeavour to follow its customers that are active on social media and encourages customers to follow the Zinple Info Solutions Private Limited account to raise awareness of their presence in this regard.
Comment Moderation
Whilst discussion and conversations about Zinple Info Solutions Private Limited published content is encouraged between users, Zinple Info Solutions Private Limited will not be actively involved. Contributions in this regard will generally be limited to correct misinformation or clarify fact.
Zinple Info Solutions Private Limited reserves the right to remove any comments that are considered to use inappropriate language, be vexatious or aggressive in nature or appear to be spam/irrelevant, as well as comments which appear to be promoting non-Zinple Info Solutions Private Limited products or services. Should this behaviour persist, Zinple Info Solutions Private Limited also reserves the right to block users from its account.
User Interaction
Zinple Info Solutions Private Limited will endeavour to read all private/direct messages, replies and mentions and may respond to them if required. Please note that, due to resource availability, it is not always possible to respond, and Zinple Info Solutions Private Limited encourages users to make contact through more traditional channels if their question or comment requires urgent attention.
